Warranty
We provide one year warranty on all machines sold by us. The duration of warranty may vary depending on the product
Extended Warranty
We also provide extended warranty for select products depending on its usage. These are determined on case by case basis
Preventive maintenance
Regular and periodic preventive maintenance is a pre requisite for the optimum performance of the machine. As a policy we provide regular preventive maintenance to all the products sold either directly or through our channel partners
On site support
On site support is provided for all purchases made directly from us or through our channel partners if the purchases are made through them. We have an extensive support network through out the country that will provide total support for all our products
AMC
On completion of warranty period we offer a comprehensive maintenance contract for all machines purchased. You can be rest assured of proper support even after the warranty period. It is our commitment to ensure that you continue to use the equipment optimally
even after the expiry of the warranty period. We are fully equipped in terms of spares, manpower and reach to ensure that your machines are in optimum working condition
Technical training
Regular and periodic training are conducted for all our sales and support team including our channel partners to keep them updated on the new trends in their field of expertise as well as upgrading their skills on a continuing basis
Third party hardware maintenance
We also undertake service / maintenance of similar products even if not purchased from us to extend our domain capabilities and give a total solution to all our valuable customers
For more information please mail us at
helpdesk@eposindia.co.in